Front Desk Agent
IMPRINT Hospitality · Salida
Job description
About the role
We are looking for a reliable Front Desk Agent to be the first point of contact for our guests. You will deliver exceptional customer service, manage check‑ins and check‑outs, and support the overall smooth operation of the reception area.
Key responsibilities
- Greet guests warmly and professionally.
- Check guests in and out efficiently using the hotel system.
- Answer phone calls, respond to guest messages, and handle inquiries.
- Make and update reservations, ensuring accurate guest information.
- Assist housekeeping during busy periods and monitor supply inventory.
- Inspect rooms to verify cleanliness standards.
- Address guest requests promptly and courteously.
- Perform additional duties as needed to maintain front‑desk operations.
Required profile
- High school diploma or equivalent.
- Previous customer‑service experience preferred.
- Excellent communication and interpersonal abilities.
- Ability to multitask in a fast‑paced environment.
- Strong attention to detail and calm demeanor under pressure.
Required skills
- Basic computer proficiency.
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IMPRINT Hospitality
Salida