This job is no longer available
This job expired on 12/09/2026. It no longer accepts applications.
Front Desk Agent – Hotel Guest Services
Guru Hospitality · Dallas
Job description
About the role
We are looking for a Front Desk Agent to join our hotel team and deliver outstanding guest experiences. The role involves supporting Guest Service Agents with daily front‑office operations and ensuring smooth check‑in and check‑out processes.
Key responsibilities
- Assist Guest Service Agents and Front Office leadership with guest check‑in and check‑out.
- Respond to guest inquiries in a timely, friendly, and efficient manner.
- Provide driving or walking directions to local destinations and recommend attractions.
- Maintain a high level of product knowledge about hotel services, outlet hours, events, and community attractions.
- Support fellow team members and other departments to maintain positive working relationships.
- Provide accurate information and obtain additional details when needed.
Required profile
- Passion for exceptional guest experiences.
- Integrity, urgency, and discipline.
- Strong customer focus, adaptability, and dependability.
Required skills
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Guru Hospitality
Dallas