Freight Coordinator

About the role

The Freight Coordinator supports the Traffic Department in both the United States and Canada by coordinating carrier partners, internal teams, and external customers to ensure efficient freight movement and high service performance.

Key responsibilities

• Maintain timely, professional communication with internal and external customers regarding service issues.
• Support carrier partners throughout onboarding and manage carrier financial audits.
• Analyze carrier performance metrics and conduct performance reviews.
• Assist Freight Sales Representatives with custom haul order entry, execution, and accessorial recovery.
• Participate in projects and reporting to monitor costs and improve service.
• Handle carrier assignment activities and gather documentation for claim investigations.
• Apply lean thinking tools to identify and eliminate waste.

Required profile

• High school diploma or GED.
• Strong analytical and problem‑solving abilities.
• Effective verbal and written communication skills.
• Ability to work well with internal and external customers.
• Proficiency in Microsoft Office, with intermediate Excel knowledge.

Required skills

• Microsoft Office
• Excel (intermediate)

What we offer

• Competitive compensation with performance bonuses.
• Extensive benefits including medical, dental, 401k, and profit‑sharing.
• Significant advancement opportunities within a family‑owned culture.
• Commitment to workplace safety and supportive programs.