Freight Broker

About the role

We are looking for a motivated Freight Broker to join our USA Logistics team. The successful candidate will coordinate freight movements, source carriers, negotiate rates and ensure seamless transportation services for our customers in a fast‑paced environment.

Key responsibilities

• Source, qualify, and onboard carriers to meet customer transportation requirements.
• Negotiate freight rates with carriers and customers while maximizing profit margins.
• Book, dispatch, and monitor shipments from pickup through delivery.
• Build and maintain strong relationships with shippers, carriers, and owner‑operators.
• Track shipments proactively and resolve service issues, delays, or exceptions.
• Prepare and manage freight documentation, including Rate Confirmations, Bills of Lading (BOL), and Proof of Delivery (POD).
• Maintain accurate shipment records and update Transportation Management Systems (TMS) and CRM platforms.
• Monitor market trends, freight rates, and lane availability to optimize pricing and capacity.
• Collaborate with operations and customer service teams to ensure timely and efficient shipment execution.
• Achieve daily, weekly, and monthly brokerage, margin, and performance targets while maintaining high service standards.

Required profile

• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (preferred).
• 0–2 years of experience in Freight Brokerage, Carrier Sales, Dispatch, or USA Logistics (freshers with excellent communication skills are encouraged to apply).
• Basic understanding of the USA transportation industry, including Dry Van, Reefer, Flatbed, Drayage, and OTR operations.
• Strong negotiation, communication, and relationship management abilities.
• Ability to thrive in a fast‑paced, target‑driven environment.
• Proficiency in Microsoft Office and CRM/TMS platforms.
• Willingness to work in the USA shift.

Required skills

• Microsoft Office
• CRM platforms
• Transportation Management System (TMS)
• Load board platforms (DAT, Truckstop)
• Knowledge of FMCSA regulations