Forward Deployed Software Engineer

About the role

Ramp builds the smart infrastructure for finance teams, automating payments, risk flagging, spend categorization and book closure for over 85,000 companies. As a Forward Deployed Engineer you will solve the hardest problems between Ramp and its largest customers, shaping and shipping product capabilities. You join the Core FDE team, an agent-first, high-pace, customer-facing group that works directly with customers and builds agents that autonomously expand Ramp's capabilities.

Key responsibilities

• Deliver software end to end for Ramp's largest customers, understanding their pain points, scoping product specs and building agents that implement solutions autonomously.
• Work closely with Sales, Solutions, Customer Success and Account Management to close deals, activate customers and expand value over time.
• Drive the core product engineering roadmap through an embedding model, developing deep domain expertise and deciding when to build a custom solution versus accelerate a broader initiative.

Required profile

• 3+ years of software engineering experience preferred.
• Extensive experience building with and for agents.
• Track record of shipping high-quality products at scale.
• Comfort and excitement to be customer-facing, and to thrive in a fast-paced environment.

What we offer

• Flexible PTO, centralized home-office equipment ordering, health and wellness stipend, weekly coffee stipend and budget for intra-office travel.
• United States: 100% medical, dental and vision coverage, One Medical membership, 401(k) with employer match, fertility HRA, parental leave and pet insurance; relocation expense coverage to NYC or SF if needed.
• Canada: group medical, dental and vision coverage, life and disability coverage, retirement plan with employer match, parental leave and employee assistance program.
• United Kingdom: private medical insurance, workplace pension, parental leave and employee assistance program.