Forward Deployed Engineer Specialist (Mid/Senior)

About the role

Salesforce is hiring Forward Deployed Engineers, experienced technical builders who design, build and deploy agentic AI solutions directly inside enterprise customer environments. Working as part of a delivery team with a Deployment Strategist, you co-build solutions that go live in production from day one, covering configuration, customization and full-stack deployment. Engagements range from a single large strategic customer to several accounts at once.

Key responsibilities

• Design agent intelligence: prompts, reasoning, tool calls and integration with customer systems using the Agentic AI platform and current LLM techniques.
• Design secure authentication and authorization using OAuth, SSO, enterprise identity providers and API gateways.
• Own technical components end-to-end, from architecture choice to deployed, validated and observable in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks and customer data platforms, and model the data.
• Build and maintain agent performance dashboards and customer KPI reporting.
• Contribute to proofs-of-concept and MVPs, and share field insights with the product team.

Required profile

• 3+ years of software engineering or technical delivery experience (6-10 years for Senior levels), ideally in an AI tech stack, full-stack development or frontier models.
• Degree in Computer Science or a related field.
• Prior customer-facing technical delivery experience (consulting, professional services or forward deployed engineering) is required.
• Fluent in at least one of Python, JavaScript/TypeScript, Java or Apex, and willing to expand the list.
• Deep hands-on expertise with Slack platform architecture, including Slack APIs, Webhooks, the Bolt framework, enterprise authentication flows and Slackbots as MCP clients and servers.
• Hands-on experience with LLMs and prompt engineering.
• Willingness to travel about 25% of the time.

Required skills

• Python, JavaScript/TypeScript, Java or Apex
• Slack APIs, OAuth, SSO, API gateways
• Data modeling, APIs and integration patterns
• Nice to have: Salesforce platform experience or certifications, Slack Certified Developer, LangChain/LlamaIndex, Snowflake, Databricks, BigQuery

The typical base salary range is $148,500-$260,100 annually, higher in the San Francisco and New York City metro areas ($178,900-$285,800); the range is base salary only.