Food & Beverage Manager

About the role

At Delano Miami Beach, a luxury lifestyle hotel with 171 rooms and several food and beverage outlets, the Food & Beverage Manager oversees the daily operations of the restaurant under the general guidance of the Restaurant General Manager. The role covers service standards, staff supervision, revenue through sales strategies, scheduling, inventory control, cost management and compliance with health and safety regulations.

Key responsibilities

• Develop and run the F&B marketing strategy for Gigi Rigolatto, Mimi Kakushi, Rose Bar and Café Delano, working with the Director of Marketing to drive reservations, repeat visits and outlet revenue.
• Maintain a rolling F&B marketing calendar for seasonal menus, holidays, special events and promotions, coordinating with outlet leaders and Operations.
• Manage F&B email marketing through SevenRooms, segment guest databases and run campaigns that encourage return visits.
• Lead campaign planning across email, social, paid media and reservation platforms, and brief creative and digital partners.
• Keep menus, hours, offers and reservation details accurate across guest touchpoints, and approve content for website updates and on-property collateral.
• Oversee production of menus, signage and campaign assets, and coordinate photography and video shoots.
• Partner with F&B, Culinary, Operations, Sales, Revenue and Membership, identify local partnerships and coordinate media and influencer visits.
• Hold a weekly marketing check-in with outlet and operations leaders, report monthly on marketing performance, and manage the F&B marketing budget and vendors.

Required profile

• High school diploma or equivalent; a Bachelor's degree in Hospitality Management or a related field is preferred.
• At least 5 years of leadership experience in restaurant operations, preferably in an upscale or luxury setting.
• Knowledge of food and beverage service standards, guest relations, dining room operations and team management.
• Ability to stand or walk at least eight hours per shift and work evenings, weekends and holidays.
• Physical ability to lift or carry items of 20 lbs or more and to climb stairs.

Required skills

• Restaurant reservation and POS systems; OpenTable, MICROS or similar preferred.
• Excellent verbal and written communication in English; additional languages are a plus.
• Understanding of labor, occupational safety and health, wage and hour and food service sanitation laws.