Floating Community Support Specialist

About the role

The Floating Community Support Specialist supports Greystar’s financial operations for a portfolio of residential communities. Working from the Dallas Resource Center, you will handle accounting, bookkeeping, and payables while ensuring accurate resident and vendor communications.

Key responsibilities

• Process onsite operational expenses, reconcile work performed, confirm receipt of goods, and code expenses to the appropriate Chart of Accounts.
• Communicate with vendors, accounting teams, and property owners to resolve payment issues.
• Interact with residents regarding account balances, collect delinquent payments, and enforce lease contracts to maximize revenue.
• Assist in regaining possession of apartments by following notice requirements and coordinating legal documentation.
• Prepare final accounting procedures, ensure accurate billing, and minimize liability for community damages.
• Provide virtual consumer support via phone, email, or other technologies.

Required profile

• Strong communication skills for resident and vendor interactions.
• Ability to coordinate with legal teams for possession and court processes.

Required skills

• Yardi property management software (preferred).