Financial Aid Professional II

About the role

The University of Arkansas, Fayetteville is seeking a Financial Aid Professional II to join its Student Financial Services team. This regular, full‑time position works day shifts on campus and supports students in navigating financial aid processes.

Key responsibilities

• Process federal, state, and institutional financial aid applications and disbursements.
• Provide accurate counseling to students and families regarding aid eligibility, award packages, and repayment options.
• Maintain compliance with all applicable regulations and university policies.
• Collaborate with academic and administrative units to ensure seamless service delivery.
• Prepare reports and documentation for internal and external audits.

Required profile

• Bachelor’s degree in a related field or equivalent experience.
• Demonstrated experience in financial aid administration or student services.
• Strong knowledge of federal and state financial aid regulations.
• Excellent communication and customer‑service skills.

Required skills

What we offer

• Comprehensive health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 paid holidays and immediate leave accrual.
• Retirement plans with university contributions ranging from 5 % to 10 % of salary.