Field Service Professional – Smart Home Technician

About the role

Join Vivint Smart Home as a Field Service Professional, the front‑line expert who installs and maintains cutting‑edge smart home technology while helping customers upgrade to safer, more connected solutions.

Key responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems at residential locations.
• Assess each home on‑site and recommend additional equipment or service upgrades, driving consultative sales.
• Educate homeowners on system operation to ensure confidence and peace of mind.
• Participate in ongoing coaching and leadership training to advance within the national organization.

Required profile

• Sales‑oriented mindset with experience in retail, B2C sales, insurance, or service‑based sales (preferred).
• Customer‑first attitude, integrity, and ability to build rapport with diverse clients.
• Technical aptitude; prior experience in cable/satellite installation, pest control, construction, or solar is a plus.

Required skills

• Security camera installation
• Smart lock installation
• Home automation system setup
• Troubleshooting smart home devices

What we offer

• Competitive hourly base pay plus uncapped commission and performance incentives.
• Paid virtual and on‑the‑job training, plus ongoing coaching.
• Take‑home company vehicle and gas card; paid drive time.
• 4‑day work week (4/10 schedule, includes Saturdays) for better work‑life balance.
• All tools, a cell phone, tablet, and required licensing provided.
• 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, employee stock purchase program, and employee pricing on smart home equipment.
• Eligibility for a yearly company‑paid incentive trip.