Field Service Engineer – Multimodality Imaging (Honolulu)

About the role

Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain multimodality imaging equipment at customer sites.

Key responsibilities

• Provide exceptional customer service by adhering to entitlements, setting clear expectations, and meeting arrival times.
• Install, diagnose, and repair electronic, mechanical, and networking components of diagnostic X‑ray imaging systems.
• Complete preventive maintenance, field change orders, installations, and related documentation within regulatory timeframes.
• Utilize tools, support resources, and escalation processes to resolve system problems promptly.

Required profile

• 2+ years of experience in diagnostic imaging service or 4+ years in electromechanical industries.
• Associate degree in electronics (BSEE/BSEET/BSME preferred) and ability to work flexible hours, including overtime and on‑call rotations.
• Ability to work safely with radiation sources and in hospital environments.

Required skills

• Electronic troubleshooting and repair.
• Mechanical repair and maintenance.
• Network configuration and troubleshooting.
• Experience with diagnostic X‑ray (DXR) imaging equipment.
• Use of specialized test equipment and tools.

What we offer

• Hourly pay range $36.00 – $57.00 plus overtime eligibility.
• Field service and lead‑generation incentive bonuses, on‑call pay, and company fleet/car.
• Comprehensive benefits: generous PTO, 401k with up to 7 % match, HSA contributions, stock purchase plan, and education reimbursement.