Field Service Engineer II – Customer Equipment Support

About the role

As a Field Service Engineer II you will act as the direct liaison between Applied Materials and its customers, installing, maintaining, and upgrading high‑value semiconductor equipment. You will use digital analytics and basic diagnostics to resolve technical issues while ensuring equipment operates at peak performance.

Key responsibilities

• Collaborate with senior engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics and basic diagnostic techniques to troubleshoot and resolve equipment problems.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer/field service support or related technical experience.
• Ability to read and interpret electrical and mechanical schematics.
• Effective written and verbal communication skills.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics for troubleshooting.
• Basic diagnostic techniques.
• Reading electrical and mechanical schematics.
• Use of hand tools and digital multimeters.
• Microsoft Excel, Word, and PowerPoint.