Customer Engagement Applications Engineer (FaST)

About the role

KLA, a global leader in electronics for the semiconductor manufacturing ecosystem, is hiring a Customer Engagement Applications Engineer (FaST) in the Hillsboro/Beaverton area. The role supports customers through high-quality measurements and reduces measurement variability, working closely with sales, marketing, engineering and service teams.

Key responsibilities

• Enable customer success by providing high-quality measurements and reducing measurement variability.
• Troubleshoot issues using analytical skills based on metrology results.
• Document results and present on all aspects of the products.
• Develop models for advanced films and optical CD measurements in semiconductor manufacturing, mainly using optical spectroscopy including spectroscopic ellipsometry.
• Assist sales and marketing in assessing product applications and preparing detailed product specifications.
• Work with cross-functional teams and customer engineers, and lead new product introduction projects.
• Provide escalation support to the onsite field service engineer, leading and coordinating remote and local troubleshooting.
• Run experiments to characterize tool and subcomponent performance and develop recipes to model applications.

Required profile

• Master's degree with 0 years of related experience, or Bachelor's degree with 2 years of related experience.
• The role may require 20-30% travel and potential relocation to another site.

What we offer

• Base pay range of $102,000 to $173,400 annually, depending on role, level and location.
• Performance incentive programs and benefits such as medical, dental, vision, life insurance, 401(k) with company matching, ESPP, tuition reimbursement, EAP, paid time off and family care leave.