Field Sales Manager – Multicultural Chains – Northwest Los Angeles

About the role

The Field Sales Manager will lead a team of chain sales representatives to achieve sales volume and distribution goals for multicultural retail chains in Northwest Los Angeles. This full‑time position focuses on coaching, performance management, and customer relationship development.

Key responsibilities

• Manage and coach a team of sales representatives, conducting one‑on‑one meetings to set objectives and review performance.
• Develop performance enhancement plans, track progress, and conduct 90‑day evaluations for new hires.
• Pre‑plan sales periods with each representative, define target accounts, and strategize goal achievement.
• Participate in interview and selection processes, coordinating with HR for onboarding.
• Maintain key account relationships, identify opportunities, conduct business reviews, and resolve customer complaints.
• Plan and execute supplier surveys and coordinate supplier ride‑withs with Business Managers.
• Resolve customer issues following company policies and escalate when necessary.

Required profile

• Bachelor’s degree in a related field or equivalent training/experience.
• Minimum of 5 years of sales experience, preferably in retail or chain sales.
• Results‑oriented professional with strong verbal and written communication skills.
• Ability to multitask, work independently, and collaborate within a team.

Required skills

• Proficient PC skills using Microsoft Office and presentation software.