Field Case Manager - Orlando Region

About the role

Sedgwick is hiring a Field Case Manager to cover the Orlando, Florida region, and the candidate must live in this area. The role works face to face with injured workers and their medical providers, advocating for progressive medical treatment and timely return to work while acting as a liaison between all parties. Frequent travel is required, but the position maintains a home-based office.

Key responsibilities

• Serve as patient advocate, supporting, guiding and coordinating care for injured workers, families and caregivers during recovery.
• Help injured workers achieve recovery and autonomy through advocacy, communication, education, identifying service resources and facilitating services.
• Identify appropriate providers and facilities across the continuum of care so that resources are used in a timely, cost-effective way for the client and the reimbursement source.

Required profile

• RN licensure preferred; otherwise a bachelor's degree in a health or human services field is required, with one of the following certifications: CCM, CDMS or CRC.
• Valid driver's license and high-speed internet; employment may depend on a motor vehicle record (MVR) check.
• Ability to think clearly, solve problems, handle stress and multiple priorities, and meet deadlines.

What we offer

• Blended work environment with face-to-face interaction and a home-based office.
• Medical and dental plans, tuition reimbursement, and a 401K plan matching 50% of contributions up to 6%.
• 4 weeks of paid time off in the first full year.
• Professional development, continuing education credits and team-building activities.