Executive Director, ACMO Clinical Services

About the role

The Assistant Chief Medical Officer of Clinical Services (ACMO) provides strategic physician leadership for the Clinical Documentation Integrity (CDI) program and physician documentation initiatives, ensuring they deliver measurable value, operational excellence and high-quality clinical outcomes. Working with Utilization Management, Hospitalist Medicine, Physician Advisors, Care Management and campus clinical leaders, the ACMO drives performance improvement, standardization and physician engagement across the system. The role oversees key CDI leadership and physician teams, sets goals and accountability measures, develops future leaders and fosters a culture aligned with the organization's mission, vision, values and service excellence standards.

Key responsibilities

• Partner with C-suite executives, system leadership, physicians and operational leaders to monitor performance, identify improvements and advance strategic priorities.
• Lead the development, implementation and standardization of system-wide processes, programs and best practices, and support data-driven decisions through dashboards, scorecards, reporting tools and feedback mechanisms.
• Participate in system-wide initiatives, committees and workgroups, and collaborate with executive leadership councils to build consensus.
• Ensure departments deliver exceptional service and maintain high standards for internal and external customers.
• Provide leadership so teams are appropriately staffed, trained and aligned with industry best practices and innovative care delivery models.
• Collaborate with Care Management leadership on strategic planning, monitor its performance metrics and scorecards, and support corrective actions.
• Optimize patient flow, clinical outcomes and resource utilization with Care Management, Utilization Management, CDI and physicians.
• Oversee patient status determination, regulatory compliance and utilization management, and support CDI strategy to improve documentation accuracy, completeness and quality, reimbursement, quality outcomes, length of stay and case mix index.
• Develop relationships with campus and system leaders, and partner with hospitalist leaders and physician groups to improve multidisciplinary rounding, reduce length of stay and improve patient experience.

Required profile

• Doctorate (required); Master's degree preferred.
• Graduation from an accredited medical school (MD or DO).
• Doctor of Osteopathic Medicine (DO) or Medical Doctor (MD) (required).
• Experience as a Physician Advisor and CDI in a large complex or regional health system.
• Preferred: American Board of Medical Specialties (ABMS) certification.

Required skills

• Strong business acumen, healthcare operational knowledge and strategic thinking.
• Collaborative stakeholder influence, communication and presentation skills.
• Analytical thinking, data-driven decision-making and sound judgment.
• Ability to lead organizational change and develop organizational capability through mentorship, coaching and succession planning.

What we offer

• Medical, dental, vision, life and disability insurance from day one.
• Paid time off from day one and a 403(b) retirement plan.
• Four weeks of fully paid parental leave.
• Career development, whole-person well-being resources and mental health support.
• Pet benefits.

Schedule: full-time, day shift. The position is based in Ormond Beach, Florida, and is subject to Florida Level 2 background screening.