Event & Lifestyle Coordinator – Parasol Melbourne

About the role

The Lifestyle Coordinator supports day‑to‑day community management to boost resident retention, working closely with the Community Manager and Sales Consultants on move‑ins, events, and marketing initiatives.

Key responsibilities

• Greet prospects and residents, assist with tours, and ensure a welcoming office environment.
• Answer phone calls, route them appropriately, and follow up on service requests.
• Maintain guest suite schedule, loading dock/elevator schedules for move‑ins and move‑outs.
• Manage package deliveries, notifying residents within 24 hours.
• Prepare amenities for tours and resident use.
• Develop and execute innovative events, services, and programs, measuring outcomes and success.
• Maintain local area information and relationships with vendors to recommend services to residents.
• Monitor Lifestyle email account, ensure timely responses, and promote events and programs.
• Create monthly calendar, newsletter, flyers, and post items to the Resident Portal.
• Support Greystar sales and marketing standards and assist with budget input for resident‑retention activities.

What we offer

• Competitive medical, dental, vision, disability and life insurance with low employee‑only costs.
• Generous paid time off including vacation, personal, sick days, holidays and a birthday off after one year.
• On‑site housing discount at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) plan with company match up to 6% after six months.
• Paid parental leave and fertility benefit reimbursement up to $10,000.
• Employee assistance program and additional insurance options (critical illness, accident, pet, legal, etc.).