Especialista de Calidad

About the role

The Quality Specialist will ensure compliance, maintenance and continuous improvement of J Cain Logistics' Quality Management System across operational processes. The role focuses on supervising logistics activities to guarantee customer satisfaction, operational efficiency and adherence to internal, legal and regulatory requirements.

Key responsibilities

• Verify compliance with quality procedures, instructions and policies.
• Execute quality controls in logistical operational processes.
• Identify, record and follow up non‑conformities, corrective and preventive actions.
• Analyze root causes of operational deviations and propose improvement plans.
• Monitor and report quality and operational performance indicators.
• Ensure proper control and preservation of quality system records.
• Support continuous improvement initiatives in operational processes.
• Participate in internal and external quality system audits.
• Train and raise awareness among operational staff on quality standards and best practices.
• Verify compliance with occupational health and safety regulations related to operational processes.
• Perform any additional quality‑related tasks assigned by the immediate supervisor.

Required profile

• Graduate or currently studying Industrial Engineering, Logistics, Process Management or Business Administration.

Required skills

• Process management and control.
• Quality indicator handling.
• Internal auditing.