Epic Inpatient Orders Analyst

About the role

Jupiter Medical Center, a remote position, is hiring an Epic Inpatient Orders Analyst to configure and support Inpatient Order Entry, Provider Documentation and Infection Control applications within the Epic EHR. The analyst acts as a liaison between end users, operational leaders, support resources and vendors, designing, building and optimizing applications while providing application support and optimization.

Key responsibilities

• Analyze business issues, requirements and workflows and apply application knowledge to meet operational needs.
• Collaborate with customers on the analysis, testing, documentation and implementation of medium to high complexity activities.
• Act as the primary support contact for end users, identify and resolve issues affecting the application and other teams.
• Guide workflow design, build and test the system, and implement requested changes.
• Serve as a liaison between end-user workflow needs and Epic implementation staff, and maintain regular communication with Epic representatives, including weekly project team meetings.
• Work with Epic, the business community and end users to meet project deliverables and timelines, attend site visits and integrated sessions, and participate in training.
• Troubleshoot problems, review project status with leadership, hold weekly team communications and perform other duties as assigned.

Required profile

• Bachelor's degree in clinical, informatics, computer science, information systems, business computer systems or equivalent experience in healthcare or IT.
• Epic certified in the respective application upon hire or obtained within 9 months of employment.
• Prior analyst experience with inpatient order entry, documentation and/or infection control systems, and knowledge of inpatient clinical workflows.
• Strong understanding of physician orders and downstream integrated workflows.
• Preferred but not required: RN degree and prior experience with EpicCare Order Entry, Provider Documentation and Bugsy.
• Familiarity with infection control regulatory reporting (state and NHSN), antimicrobial stewardship, pharmacy clinical monitoring, and the NHSN Antimicrobial Usage and Resistance module.
• Self-motivated, with strong communication and teamwork skills; able to work independently and in a stressful environment.

Required skills

• Proficiency in Microsoft Word, Excel and PowerPoint.
• Epic application knowledge and troubleshooting.