This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Entry Level Desktop Support Technician
Pop-Up Talent · Palo Alto
Job description
About the role
We are looking for an Entry Level Desktop Support Technician to join our Palo Alto team. The role focuses on delivering prompt, professional hardware and software assistance to internal users while maintaining a high standard of customer service.
Key responsibilities
- Provide first‑line hardware and software support, diagnosing and resolving user issues efficiently.
- Deliver courteous, timely assistance to employees, ensuring a positive experience.
- Participate in special projects and handle non‑technical tasks as required.
Required profile
- Strong customer‑service orientation with excellent communication skills.
- Detail‑oriented, able to multitask in a fast‑paced environment.
- Self‑motivated, resourceful, and able to work with minimal supervision.
- Team player who can handle conflicts professionally.
Required skills
- Proficiency with Windows 10 operating system.
- Familiarity with macOS (a plus).
- Basic hardware and software troubleshooting.
What we offer
- Opportunity to develop technical expertise in a corporate IT environment.
- Supportive team culture that values diversity and inclusion.
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Pop-Up Talent
Palo Alto