Enterprise Account Portfolio Manager (National Security)

About the role

Allied Universal, a security and facility services company, is hiring an Enterprise Account Portfolio Manager to support a global technology client in Santa Clara, California. The role builds relationships with the client's corporate security executives and leadership across multiple states, working with branch offices and corporate support functions on key client initiatives. It is an onsite position, daily at the client headquarters.

Key responsibilities

• Build and nurture relationships with enterprise clients and Allied Universal's branch teams, delivering service levels and customer satisfaction through in-person and virtual meetings
• Prepare PowerPoint presentations and run client quarterly and annual business reviews
• Analyze, report and drive operational metrics and KPIs using the company's Business Intelligence platform
• Identify and mitigate security risks by developing protocols, ongoing training, response plans and solutions to keep contracts compliant
• Manage the P&L through budget allocation, revenue growth, profitability, cash collections and expense management, and work with sales, marketing and field leadership on contract renewals or rebids

Required profile

• Bachelor's degree in Criminal Justice, Business or a related field with at least 3 years of management experience in a high-workforce or service environment, OR an Associate's degree with 5 years, OR a high school diploma with 7 years
• At least 2 years of account management experience driving customer solutions
• At least 2 years of experience driving operational and financial metrics with strong financial acumen
• Leadership, collaboration across branches and departments, problem-solving and networking skills
• Willingness to travel 35% to 75% of the time
• Prefers military veteran, law enforcement or security services experience, and use of AI-powered analytics tools

Required skills

• Microsoft Office
• Business Intelligence tools for metrics analysis, reporting, automation and presentations

What we offer

• Pay of $90,000 to $150,000 per year
• Medical, dental, vision, basic life, AD&D and disability insurance, and eligibility for retirement plans
• Eight paid holidays, five sick days and four personal days
• Vacation accrues at 3.08 hours biweekly, paid out only where required by law