Endoscopy OnSite Specialist - Boston, MA

About the role

Stryker is hiring an Endoscopy OnSite Specialist in Boston, MA, a field-based role supporting surgical teams so that equipment, processes and information flow smoothly and patient care is exceptional. The specialist prepares, maintains and troubleshoots endoscopic equipment and disposables, works closely with surgeons and operating room teams, and provides flexible coverage including rotating schedules, on-call, overnight and weekend shifts.

Key responsibilities

• Prepare, manage and maintain surgical equipment and disposable products so they are available and functional before each procedure.
• Support operating room teams during procedures by anticipating device needs and making timely equipment adjustments.
• Troubleshoot routine and complex equipment issues independently to reduce downtime.
• Collaborate with surgeons, operating room personnel, central processing and biomedical staff.
• Maintain accurate documentation of procedures, equipment use, monthly performance metrics and account updates.
• Stay current on Stryker equipment and products and educate clinical staff on product use.
• Follow safety, facility and privacy standards, including patient confidentiality.
• Decontaminate and assemble rigid scopes, cameras and light cords, perform in-line function tests, wrap and containerize sets for sterilization, and maintain Stryker-managed instrumentation lists.
• Facilitate repairs, replacements and instrument tracking, and communicate with SPD and OR leaders about equipment readiness and process improvements.

Required profile

• High school diploma or equivalent; 0+ years of related work experience.
• Ability to work rotating schedules, including on-call, overnight and weekend shifts, and to arrive within 45 minutes when on call.
• Ability to lift up to 50 lbs occasionally and 20 lbs frequently, and to stand, walk, bend and use fine motor skills for long periods.
• Visual acuity (corrected), color vision, mobility and dexterity.
• Strong analytical, problem-solving and time-management skills, with the ability to make independent decisions under pressure.
• Ability to travel and cover other accounts, including occasional overnight travel.
• Preferred: Bachelor's or Associate's degree or equivalent certifications, and 1+ year of experience in customer service, technical assistance, clinical support or sterile workflow operations.
• Preferred: knowledge of anatomy, surgical procedures and instrumentation, and HSPA/CRCST certification (required within 6 months for Sterile Processing roles).

Required skills

• Proficiency with basic computer applications such as Microsoft Office.
• Strong interpersonal, verbal, written and organizational skills.

Pay range: $25.90 - $35.04 USD per hour; travel percentage 10%.