Document & Mailroom Coordinator – Houston

About the role

We are looking for a highly organized, detail‑oriented Document & Mailroom Coordinator to keep our mailroom and document processes running smoothly. You will handle incoming and outgoing mail, manage document scanning and filing, and support financial teams with check processing.

Key responsibilities

• Manage all incoming and outgoing mail and packages, including courier services.
• Prepare, process, and track outgoing mail, handling returned or unclaimed items.
• Collect, sort, scan, label, and enter documents into the system with accuracy.
• Perform post‑scanning quality checks and securely store or dispose of confidential records.
• Print and scan checks for escrow, commission, garnishment, and SEP teams.
• Maintain relationships with UPS, USPS, FedEx and track invoicing using Excel.
• Order and maintain office supplies, replace printer toner, and coordinate equipment service requests.
• Provide coverage for other business service functions and uphold a clean, secure work environment.

Required profile

• High school diploma or equivalent.
• 1–2 years of experience in mailroom, document management, or similar administrative role.
• Strong organizational, communication, and attention‑to‑detail skills.
• Ability to lift up to 25 lb occasionally and maintain regular attendance.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Word.
• Proficiency with Microsoft Outlook.
• Proficiency with Microsoft Teams.

What we offer

• Comprehensive medical, dental, vision, and disability benefits.
• 401(k) plan with company match.
• Paid time off, holidays, vacation, sick leave, and family leave.
• Life insurance, travel accident insurance, and employee assistance programs.
• Access to LinkedIn Learning, employee discounts, and resource groups.