Distribution Center Operations Manager

About the role

The Distribution Center Operations Manager drives the efficient movement of merchandise to over 50 retail locations across an omni‑channel campus. Reporting to senior leadership, you will ensure the right gear reaches the right store at the right time while upholding safety, quality, and fiscal standards.

Key responsibilities

• Oversee daily operations of the distribution center, including receiving, inventory management, order fulfillment, and shipping.
• Lead a team of associates, providing coaching, performance feedback, and scheduling.
• Maintain compliance with safety protocols and quality standards.
• Monitor and control operational budgets, labor costs, and key performance indicators.
• Collaborate with retail, e‑commerce, and rental divisions to align inventory flow with demand.
• Identify process improvement opportunities and implement best‑practice initiatives.

Required profile

• Proven leadership experience in a warehouse, distribution, or logistics environment.
• Strong understanding of omni‑channel fulfillment and retail supply‑chain dynamics.
• Ability to manage budgets, analyze metrics, and drive continuous improvement.
• Excellent communication and problem‑solving skills.

Required skills

• Experience with warehouse management systems (WMS) or similar operational software.
• Knowledge of safety regulations and quality control processes.
• Proficiency in data analysis and reporting tools.