Director, Product Management, PDM (Remote)

About the role

Reporting to the Vice President of Product, the Director, Product Management, PDM is the strategic product leader for the Provider Data Management (PDM) and Symphony product portfolio. The role shapes products that power critical healthcare workflows, partners across Product, Engineering and Implementation to improve delivery and customer value, and leads an established team. It is fully remote within the US.

Key responsibilities

• Lead the PDM and Symphony portfolios: develop and execute product strategy, manage the strategic roadmap and ensure cross-functional alignment to deliver and monetize products.
• Develop and nurture product management talent and teams, and establish the processes, discipline and culture needed to scale execution.
• Partner with Engineering to prioritize work, remove delivery bottlenecks and improve roadmap execution.
• Work with Implementation teams to improve customer onboarding and shorten implementation time.
• Improve how provider data is ingested, validated, enriched, mastered and delivered across the platform.
• Run continuous discovery to test assumptions and iterate on features with customer feedback.
• Pursue growth through product line extensions, partnerships, channel expansion and cost improvements.
• Own product metrics, progress, user experience and operational outcomes and communicate them against goals.
• Align product, marketing, IT, sales and service teams and ensure technical feasibility, architecture, scale and performance.

Required profile

• 10 years in leadership roles, able to lead high-performing teams, influence stakeholders and drive product strategy.
• Bachelor's degree in Engineering, Computer Science or equivalent experience; MBA is a plus.
• Experience in healthcare technology, health plans, provider organizations or healthcare data platforms.
• Proven track record of improving product execution, delivery velocity, prioritization and cross-functional alignment.
• Ability to take products from ideation to launch with measurable business outcomes.

Required skills

• Demonstrated experience managing data-centric products (ingestion, validation, enrichment, governance, master data management).
• Provider data management, provider directories, credentialing, enrollment and network management experience is highly desirable.
• Long-term product roadmaps and feature prioritization aligned to business goals.
• Strong understanding of agile frameworks, lean principles and product development cycles.
• Ability to communicate complex product concepts to technical and non-technical stakeholders.