Director of Training & Content

About the role

Personified is seeking a Director of Training & Content to shape how the company builds knowledge and capability for both clients and internal teams. The role will design, develop and deliver engaging learning experiences around cybersecurity, AI, and technology usability, ensuring clients adopt strong security habits and get real value from their tools.

Key responsibilities

• Develop and maintain reusable training deck templates, customizing them per client environment, security context and audience technical level.
• Host and co‑present AI workshops and security trainings alongside Personified team members.
• Update and maintain training materials for usability‑focused topics such as 1Password, data retention and various AI tools.
• Create original, scalable content including live session decks, written guides, recorded sessions and structured onboarding curricula.
• Mentor team members across departments as they take on new responsibilities in security and training.
• Collaborate with internal stakeholders to ensure training materials reflect current best practices and client environments.
• Write clear documentation that can be used by successors without additional guidance.
• Track training outcomes and continuously improve program effectiveness.

Required profile

• Proven experience leading training and content creation for technology, cybersecurity or AI topics.
• Ability to adapt content and presentation style to audiences with varying technical comfort levels.
• Strong collaboration skills to work with client support, IT operations and engineering leads.
• Excellent written communication for creating guides and documentation.

Required skills

• 1Password