Director, AGS Focal (M6) - MDP/ALD Service Business Unit

About the role

This role leads the business side of the Applied Materials MDP/ALD Service Business Unit within the Service Product Segment. It covers service product roadmap definition, product lifecycle initiation and a customer-specific service growth strategy, managing both product management and customer-assigned business development. The leader delivers customer value through differentiated service products, account-level service growth and business unit financial performance for the global MDP (Metal Deposition Products) and ALD (Atomic Layer Deposition) installed base.

Key responsibilities

• Translate market analysis, equipment forecast, installed base, entitlement and customer performance data into market requirements for service product development.
• Lead the team in defining the service product portfolio strategy, including requirements, roadmap priorities, value propositions and ROI for new and existing offerings.
• Prioritize investments based on customer value, competitive differentiation and strategic advantage versus customer self-service alternatives.
• Develop customer-facing service product communications covering features, customer benefits, cost of ownership impact and differentiated outcomes.
• Establish operating cadence, metrics and governance to track roadmap execution, account growth plans, adoption, revenue, margin, penetration and customer outcomes.
• Lead customer-assigned business development managers on account-level service growth strategies, defined from voice of customer, installed base opportunity, competitive position, entitlement gaps and willingness to pay.
• Drive execution with field, sales, engineering, marketing and service operations to turn growth plans into revenue, margin and strategic outcomes.
• Own account-level business analytics, including service growth forecasting, penetration rates and margin performance.

Required profile

• Advanced science and engineering degree with 15+ years of relevant industry experience; semiconductor equipment, wafer processing, MDP and ALD, or service business experience preferred.
• Experience leading product managers or commercial/business development teams.
• Demonstrated ability to turn customer needs into product roadmaps, service offerings, commercial strategy and account execution plans.
• Experience managing customer-facing growth initiatives in complex semiconductor, capital equipment and service environments.
• Ability to work across headquarters, BU, field, BD, sales, engineering and customer executives.

Required skills

• Excellent communication skills with internal stakeholders, field teams and external customers.
• Strong financial acumen: business cases, revenue forecasting, margin analytics, pricing and ROI/value selling.

What we offer

• Salary of $210,000 to $289,000, with additional compensation such as a bonus and stock award program where applicable.
• Full-time, regular employee position with travel of about 20% of the time; relocation eligible.
• A supportive work culture and a comprehensive benefits package.