Desktop Computer Support Specialist I

About the role

ENVE Composites is seeking a Desktop Computer Support Specialist I to be the first point of contact for internal IT assistance. You will help employees in Ogden stay productive by diagnosing and resolving hardware, software and basic network issues.

Key responsibilities

• Provide first‑level support for desktops, laptops, printers, mobile devices and conference‑room/video‑conferencing equipment.
• Respond promptly to help‑desk tickets, troubleshoot user problems and document resolutions.
• Install, configure and maintain operating systems (Windows, macOS) and productivity suites (Microsoft Office, Google Workspace).
• Escalate complex issues to senior IT staff or external vendors as needed.
• Assist in creating user training materials and deliver basic training sessions.
• Maintain a safe, organized and compliant workstation environment.

Required profile

• High school diploma or equivalent; IT certification or degree is a plus.
• Experience in a customer‑facing technical support role or relevant internship.
• Basic knowledge of Windows, macOS and office productivity tools.
• Familiarity with computer hardware, peripherals and mobile devices.
• Strong communication skills and ability to support non‑technical users.
• Commitment to confidentiality and data security.

Required skills

• Windows operating system
• macOS operating system
• Microsoft Office suite
• Google Workspace
• Computer hardware and peripheral troubleshooting
• Mobile device configuration
• Conference‑room and video‑conferencing technology

What we offer

• Hourly pay ranging from $20.75 to $24.00 based on experience.
• 120 hours of paid time off annually and 96 hours of additional leave.
• Comprehensive benefits package.