Data Entry Specialist – Transition Assistance Program

About the role

The Data Entry Specialist supports the Transition Assistance Program (TAP) by maintaining accurate workshop records, managing sign‑up sheets, and providing front‑desk assistance. This position works closely with TAP clients, staff, and the program manager to ensure smooth daily operations.

Key responsibilities

• Enter and update workshop records for TAP, ensuring data accuracy.
• Maintain accountability statistics and manage sign‑up sheets for workshops and classes.
• Communicate with clients via email and phone to confirm attendance.
• Assist with front‑desk duties, including answering phones, scheduling appointments, and greeting visitors.
• Support classroom setup and distribute laptops for instructional use.
• Track and record daily customer interactions, informal visits, and calls in the system.

Required profile

• Minimum six months experience in data entry or a similar administrative role.
• Strong written and verbal communication skills.
• Ability to handle sensitive information with confidentiality.
• Excellent organizational and time‑management abilities.
• Familiarity with military protocols and family support programs is a plus.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Database handling