Data Entry Specialist – Process Associate (Reno, NV)

About the role

We are looking for a detail‑oriented Data Entry Specialist to join our Process Associate team in Reno, NV. In this role you will execute transactions, validate documents and support order management while adhering to strict service level agreements.

Key responsibilities

• Review, validate and process documents, bills and data entries.
• Respond to customer complaints and queries via email and phone.
• Interact with vendors for order management and escalation resolution.
• Support daily operations, meet SLA targets and ensure process compliance.
• Deliver new process approaches and suggest efficiency improvements.
• Provide backup support to team members as needed.

Required profile

• High School diploma or GED equivalent.
• At least 6 months of relevant experience (basic) or 1 year in a similar data‑entry or administrative role (preferred).
• Strong analytical and problem‑solving abilities.
• Effective teamwork and customer‑focus mindset.
• Excellent written and oral communication skills.
• Willingness to learn new processes and work flexible (overtime‑eligible) schedules.
• U.S. work authorization without employer sponsorship.
• Ability to sit and work at a computer for extended periods.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook

What we offer

• Global exposure and paid training.
• Clear career growth path within a multinational team.
• Paid overtime and unlimited lattes/cappuccinos.
• Supportive environment with opportunities to suggest process improvements.