Customer Service Representative – Pizza Store

About the role

Join the Domino's team at the Palestine store as a Customer Service Representative. You will be the first point of contact for guests, taking orders, handling payments, and ensuring a friendly, efficient experience during busy pizza rushes.

Key responsibilities

• Greet customers in person and over the phone, taking accurate pizza and side orders.
• Process cash and card transactions, maintain cash drawer integrity.
• Address customer questions or concerns with a positive attitude.
• Upsell menu items and promotions to increase sales.
• Prepare and assemble high‑quality pizzas according to Domino's standards.
• Follow food safety, hygiene, and portion‑control guidelines.
• Perform routine cleaning and stock‑room duties to keep the store tidy.

Required profile

• Enthusiastic and customer‑focused attitude.
• Ability to work flexible hours, including evenings and weekends.
• Strong communication skills and a willingness to learn.
• Basic math skills for cash handling.

Required skills

• Cash handling
• Customer service
• Upselling
• Food preparation
• Hygiene and food safety compliance

What we offer

• Flexible part‑time or full‑time schedules.
• On‑the‑job training and support from experienced managers.
• Opportunities for career growth within Domino's, including management and franchise ownership.
• Employee discounts on menu items.