Customer Service Representative – Pizza Store
Domino's · Palestine
Job description
About the role
Join the Domino's team at the Palestine store as a Customer Service Representative. You will be the first point of contact for guests, taking orders, handling payments, and ensuring a friendly, efficient experience during busy pizza rushes.
Key responsibilities
- Greet customers in person and over the phone, taking accurate pizza and side orders.
- Process cash and card transactions, maintain cash drawer integrity.
- Address customer questions or concerns with a positive attitude.
- Upsell menu items and promotions to increase sales.
- Prepare and assemble high‑quality pizzas according to Domino's standards.
- Follow food safety, hygiene, and portion‑control guidelines.
- Perform routine cleaning and stock‑room duties to keep the store tidy.
Required profile
- Enthusiastic and customer‑focused attitude.
- Ability to work flexible hours, including evenings and weekends.
- Strong communication skills and a willingness to learn.
- Basic math skills for cash handling.
Required skills
- Cash handling
- Customer service
- Upselling
- Food preparation
- Hygiene and food safety compliance
What we offer
- Flexible part‑time or full‑time schedules.
- On‑the‑job training and support from experienced managers.
- Opportunities for career growth within Domino's, including management and franchise ownership.
- Employee discounts on menu items.
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Domino's
Palestine