Customer Service Representative – Full Time
RLC · Reno
Job description
About the role
R+L Carriers is looking for a full‑time Customer Service Representative to join its Reno, NV Service Center. The role focuses on maintaining positive relationships with customers while tracking and monitoring freight movement.
Key responsibilities
- Perform daily freight tracing and provide status updates to customers.
- Assist other terminals with freight‑related issues and coordinate movements.
- Apply customer‑retention techniques to resolve issues and promote company goals.
- Perform other related duties as assigned.
Required profile
- Strong communication and telephone skills.
- Ability to work in a fast‑paced environment and handle stressful situations.
- General office and customer service experience.
- Basic knowledge of Windows, Outlook and other Microsoft products.
- Typing speed of at least 30 WPM.
Required skills
- Windows
- Outlook
- Microsoft Office
What we offer
- Starting pay of $20.42 per hour.
- Medical, dental and vision insurance.
- 401(k) plan with company matching contributions.
- Paid vacation, holidays and PTO after 90 days.
- Access to employee resorts for vacation lodging.
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Published 8 hours ago
Expires 1 month from now
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RLC
Reno