Customer Service Associate – Retail
Family Dollar · Hammond
Job description
About the role
We are looking for a friendly and reliable Customer Service Associate to join our retail team. You will be the front‑line representative, ensuring every shopper enjoys a smooth and pleasant experience in our store.
Key responsibilities
- Assist customers with product questions, recommendations, and checkout transactions.
- Operate an assigned cash register, handle sales, and safeguard cash and company assets.
- Receive, unload, and stock merchandise according to productivity standards.
- Maintain a clean, organized, and safe store environment, including restroom upkeep and floor care.
- Support store operations by restocking shelves, recovering merchandise, and performing other duties as needed.
Required profile
- High school diploma or equivalent preferred.
- Previous customer‑service experience in retail, hospitality, or similar settings.
- Ability to lift 30‑50 lb and perform frequent walking, standing, and repetitive motions.
- Strong communication, problem‑solving, and decision‑making abilities.
Required skills
What we offer
- Medical, dental, vision, and pharmacy benefits.
- Employee Assistance Program, retirement plans, and educational assistance.
- Inclusive, equal‑opportunity workplace with accommodations for disabilities.
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Family Dollar
Hammond
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