Customer Service Associate – Retail

About the role

We are looking for a friendly and reliable Customer Service Associate to join our retail team. You will be the front‑line representative, ensuring every shopper enjoys a smooth and pleasant experience in our store.

Key responsibilities

• Assist customers with product questions, recommendations, and checkout transactions.
• Operate an assigned cash register, handle sales, and safeguard cash and company assets.
• Receive, unload, and stock merchandise according to productivity standards.
• Maintain a clean, organized, and safe store environment, including restroom upkeep and floor care.
• Support store operations by restocking shelves, recovering merchandise, and performing other duties as needed.

Required profile

• High school diploma or equivalent preferred.
• Previous customer‑service experience in retail, hospitality, or similar settings.
• Ability to lift 30‑50 lb and perform frequent walking, standing, and repetitive motions.
• Strong communication, problem‑solving, and decision‑making abilities.

Required skills

What we offer

• Medical, dental, vision, and pharmacy benefits.
• Employee Assistance Program, retirement plans, and educational assistance.
• Inclusive, equal‑opportunity workplace with accommodations for disabilities.