This job is no longer available
This job expired on 12/07/2026. It no longer accepts applications.
Customer Service Assistant (Bilingual English/Spanish)
SunWave Energy LLC · Tampa
Job description
About the role
Sunwave Energy is seeking a friendly, bilingual Customer Service Assistant to join its Tampa office. In this full‑time position you will be the first point of contact for customers, helping them with product warranties, inquiries, and onboarding.
Key responsibilities
- Answer customer questions promptly and courteously via phone and email.
- Manage warranty documentation for water purifiers, ensuring accurate processing and follow‑up.
- Redirect calls to the appropriate internal teams.
- Conduct welcome calls in English for new customers.
- Support sales and training activities in English.
- Maintain a clean and organized office environment.
Required profile
- Previous experience in a customer‑service or call‑center environment.
- Positive, solution‑oriented attitude.
- Ability to work Saturdays as needed.
- Strong communication skills in both English and Spanish.
Required skills
What we offer
- 401(k) matching.
- Paid time off.
- Opportunities for advancement within a growing company.
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SunWave Energy LLC
Tampa