Creative Operations Lead

About the role

IQVIA Healthcare Communications Group is looking for a Creative Operations Lead to run its shared creative studio. This is a hybrid leadership and hands-on production role: the lead oversees a team of global designers, manages resources, workflow and quality across assignments, and acts as the day-to-day prepress specialist for the IHCG agencies. The role is open to candidates residing in the country where it is posted.

Key responsibilities

• Lead, mentor and manage a team of 4+ global designers, setting clear expectations for quality, responsiveness, utilization and accountability.
• Manage daily studio workflow, resource allocation, project assignments and priorities so that work is delivered on time.
• Prepare and release accurate, production-ready mechanicals and final files across assigned brands.
• Run quality-control checks on bleeds, trims, safety, dielines, resolution, fonts, links, image integrity, color accuracy, file packaging and pharmaceutical formatting (legal copy, fair balance, footnotes, references, superscripts).
• Review print and digital proofs, identify production risks and confirm final-file accuracy before release.
• Partner with Creative, Account, Project Management, Operations and Production teams to forecast workload, resolve bottlenecks and meet deadlines.
• Act as the main contact for overflow creative production and coordinate with external vendors as needed.
• Maintain studio processes, templates, naming conventions, archival standards and quality controls, and monitor utilization, budgets and vendor costs.

Required profile

• 8+ years of experience in studio production, prepress, print production, graphic production or a related discipline in an agency, studio or regulated communications environment; pharmaceutical/healthcare experience required.
• 3+ years leading or managing creative production resources, including designers, production specialists and remote or global teams (preferred).
• Bilingual English and Spanish preferred but not required.
• Proven ability to handle high-volume production, multiple priorities and shifting deadlines.

Required skills

• Deep prepress and print-production expertise, including color spaces, image resolution, font management, packaging, proofing and vendor release requirements.
• Adobe Creative Cloud, especially InDesign, Illustrator, Acrobat Pro and Photoshop, plus PowerPoint; Figma is a plus.
• Project-management and workflow tools; presentation production and digital asset delivery are a plus.

The potential base pay range is $77,300 to $193,200 per year, depending on qualifications, location and schedule.