Contents Desk Adjuster

About the role

Sedgwick is hiring a Contents Desk Adjuster, working remotely from Michigan. The role handles property and casualty claims valued up to $15,000 by examining documents, records, loss reports and other evidence, and uses technology to process claims efficiently.

Key responsibilities

• Evaluate policies, claims forms, endorsements and carrier instructions to determine coverage.
• Investigate claims, consult police and hospital records, inspect damage and obtain repair estimates to assess liability.
• Interview and correspond with claimants and witnesses, and estimate repair, replacement or compensation costs.
• Prepare reports of findings, negotiate settlements, issue checks, file regulatory documents and handle salvage and subrogation where applicable.
• Recommend litigation when settlement fails, attend hearings and depositions, and revise case reserves.
• Maintain an expected caseload, use automation tools, and send claims over $15,000 to leadership for approval.

Required profile

• Bachelor's degree preferred; must obtain an IIA-AIC designation within 12 to 18 months.
• Appropriate state adjuster license required.
• Three years of related experience, or equivalent education and experience; prior property and casualty claims experience is a plus.

Required skills

• PC literacy, including Microsoft Office.
• Communication, negotiation, analytical and organizational skills.
• Ability to write clear, accurate reports and work in a team.

What we offer

• Starting pay of $45,000 - $55,000 USD annually.
• Medical, dental, vision, 401k and matching, PTO, disability and life insurance, and other benefits.