This job is no longer available
This job expired on 27/08/2026. It no longer accepts applications.
Community Manager – Beauty Brand
E.L.F. BEAUTY · Los Angeles
Job description
About the role
e.l.f. SKIN is looking for a Community Manager to nurture and grow its vibrant online community. You will be the primary voice on social platforms, answering questions, sharing product knowledge, and celebrating customers' skin journeys.
Key responsibilities
- Monitor and respond to inbound messages, comments, and creator content across all social channels.
- Proactively reach out to fans to boost brand awareness and foster loyalty.
- Escalate consumer issues to relevant internal teams and draft response macros based on trends.
- Engage with the audience by liking, commenting, and replying in a rapid‑response manner.
- Collaborate with the customer service team on order and promotion inquiries.
- Track community feedback and surface insights for broader brand strategy.
Required profile
- Based in New York City or Los Angeles.
- Excellent written communication and a passion for clean, cruelty‑free beauty.
- Agile, proactive mindset with a rapid‑response approach to online interactions.
- Ability to work cross‑functionally with product and service teams.
Required skills
- Familiarity with major social media platforms (e.g., Instagram, TikTok, Facebook).
What we offer
- Competitive salary and performance‑based bonus (up to 200% of target).
- Equity participation and comprehensive benefits.
- Flexible time off, half‑day Fridays, and a hybrid work model (3 days in‑office, 2 days remote).
- Opportunity to shape community strategy for a fast‑growing beauty brand.
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E.L.F. BEAUTY
Los Angeles