Community Manager - Affordable Housing

About the role

Fairstead, a real estate firm that builds and manages affordable housing, is hiring a Community Manager for one of its properties. The role covers day-to-day operations, on-site compliance activities and the overall performance of the assigned property.

Key responsibilities

• Ensure compliance with leasing laws, including HUD, Fair Housing, ADA and the Fair Credit Reporting Act, and stay current with the HUD 4350.3 Handbook
• Prepare site REAC reviews, EHS violations cleared, Management and Occupancy Reviews, Investor Site Reviews and LIHTC reviews, and perform annual and interim recertification reviews
• Respond to regulatory agencies with the Compliance Department and intervene with non-compliant tenants
• Monitor tenant arrears and litigation, document lease violations and coordinate evictions
• Collect rent and late fees, process applications, pursue delinquencies and track bad-debt write-offs
• Handle tenant requests, questions, problems and complaints, and alert staff to move-ins, move-outs and emergencies
• Supervise preventive and emergency maintenance, coordinate vendor bids and contractor quotes, and conduct unit inspections and bi-annual walk-throughs with the Building Superintendent
• Track construction and renovation projects, attend monthly budget meetings and create maintenance reports

Required profile

• Three years of management experience, including supervising a team (property management, hospitality, retail or restaurant)
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification
• Bachelor's degree preferred; experience in affordable housing
• EIV experience and TCS certification for tax credit properties preferred
• Ability to multi-task and meet tight deadlines

Required skills

• Preferred: Yardi and Realpage experience
• Proficiency in Microsoft Office Suite

What we offer

• Medical insurance through Meritain Health, vision plan and life insurance paid by the employer
• 401(k) match: 100% of the first 3%, 50% of the next 2%
• 12 paid holidays, 15 days PTO and 7 sick days
• Flexible Spending Account, nationwide pet insurance and disability insurance
• Laser correction discount and employee discounts on appliances and apparel