Community Assistant – Union on Fletcher (Student Living)

About the role

The Community Assistant supports the property management team at Union on Fletcher, a student‑living community managed by Greystar. This position focuses on administrative, leasing, and resident‑service tasks to help achieve occupancy and retention goals.

Key responsibilities

• Perform office administration such as copying, filing resident files, preparing notices, handling calls, and organizing rent payments.
• Assist with leasing activities: conduct virtual tours, respond to online inquiries, greet and qualify prospects, lead property tours, and show apartments.
• Generate lease paperwork, organize lease files, and support move‑in and move‑out processes, including mandatory “turn” dates.
• Answer incoming calls, schedule prospect appointments, and conduct on‑campus marketing outreach to drive qualified traffic.
• Coordinate resident events and programs, distribute flyers, newsletters, surveys, and notices.
• Serve as an after‑hours liaison, responding to emergencies and covering on‑call shifts as required.

Required profile

• Strong customer‑service orientation with the ability to communicate courteously and promptly.
• Organized, detail‑oriented, and capable of handling multiple administrative tasks.
• Willingness to work mandatory move‑in/move‑out dates and on‑call shifts.

Required skills