Clinical Director - TCM

About the role

Urrly is a growth‑stage healthcare services and technology company building a post‑discharge service line for Medicare Advantage, Medicaid, and Exchange members. The Clinical Director – TCM will lead clinical operations that turn timely outreach, in‑home and virtual care, and practical follow‑up into fewer avoidable readmissions, reporting to the Chief Clinical Officer.

Key responsibilities

• Lead and improve the 30‑day transition pathway from admission and discharge alerts through visits, escalation, and follow‑up.
• Oversee medication reconciliation, DME, home health, PCP and specialist scheduling, transportation, and caregiver support at scale.
• Coach distributed NPs, RNs, and MAs; set protocols, documentation standards, quality checks, and reporting mechanisms.
• Partner with product, engineering, and health‑plan teams to improve readmissions, PCR and TRC/HEDIS Stars measures, and program economics.

Required profile

• Direct leadership experience in transitions of care, post‑acute, or care‑management operations, with a track record of scaling or materially improving a post‑discharge program.
• Practical knowledge of post‑acute interventions, clinical team training, and performance measurement for health‑plan populations.
• Comfort building workflows with clinicians and cross‑functional partners in a growth‑stage environment.
• Experience launching a program from scratch is welcome but not required.
• A clinical license and experience with home‑based care, value‑based arrangements, or ADT/HIE workflows are pluses.