Clinic Assistant – Full Time Social Services

About the role

The University of Miami’s UHealth System is seeking a full‑time Clinic Assistant to support the Social Services Department at the Bascom Palmer Eye Institute. The role involves a mix of clerical, administrative, and patient‑facing duties to ensure smooth clinic operations.

Key responsibilities

• Assemble, complete, and process patient charts while maintaining accurate records.
• Transcribe physicians’ orders and flag incomplete histories for correction.
• Order and manage unit supplies, receive and distribute deliveries.
• Obtain laboratory and radiology reports, notify physicians of results.
• Use IDX RIS/PACS to track patient arrivals and communicate delays to front‑desk staff.
• Greet patients, verify information, and escort them to the dressing room.
• Document equipment issues and report to management.
• Copy and distribute patient paperwork, handle telephone inquiries, and report incidents promptly.
• Assist the social work team with appointment scheduling, faxing referrals, and follow‑up communications.

Required profile

• High school diploma or equivalent.
• BLS (Basic Life Support) certification.
• Minimum six months of relevant clinical or administrative experience.

Required skills

• Proficiency with IDX RIS/PACS systems.
• Basic Life Support (BLS) competency.