Client Success Director – Microsoft Account

About the role

As the Client Success Director for the Microsoft account at TELUS Digital, you will own the commercial relationship and drive revenue growth across AI, Azure, Copilot, and broader machine‑learning initiatives. You will translate Microsoft’s complex data needs into tailored solutions that open new buyer relationships and expand our footprint.

Key responsibilities

• Lead net‑new revenue generation and white‑space development for Microsoft.
• Identify and convert untapped opportunities within AI, Azure, and machine‑learning teams.
• Collaborate with product, data, and engineering teams to design customized data and AI solutions.
• Manage the end‑to‑end sales cycle, from prospecting to contract negotiation.
• Maintain strategic account plans and report on performance metrics.

Required profile

• Proven experience in enterprise‑level client success or sales, preferably with technology or AI services.
• Strong commercial instinct and ability to navigate large, complex organizations.
• Excellent communication skills to convey technical concepts to business stakeholders.

Required skills

• Azure
• AI
• Machine Learning
• Generative AI
• Large Language Models (LLM)

What we offer

• Remote work flexibility within the United States.
• Opportunity to work with a global digital consultancy and a leading telecom parent.
• Access to cutting‑edge AI and data technologies.