Client Services Manager – Senior Living Home Health

About the role

Join BAYADA Home Health Care as a Client Services Manager in the Allentown Senior Living office, where you will coordinate high‑quality home care and build lasting relationships with clients, families, and senior living communities.

Key responsibilities

• Coordinate client services and address emergent scheduling needs.
• Manage and proactively grow an assigned caseload.
• Build lasting relationships with clients, families, referral sources, payors, and senior living communities.
• Partner with Clinical Managers to support and supervise field employees.
• Monitor business metrics such as admissions, Medicare utilization, and referral outcomes.

Required profile

• Bachelor's degree required.
• Prior experience in healthcare, medical office, home care, or home health preferred.
• Demonstrated success achieving goals and taking on increasing responsibility.
• Strong communication and interpersonal skills.

Required skills

• Strong computer skills.
• Organizational skills.

What we offer

• Weekly pay and comprehensive benefits including paid holidays, vacation, sick leave, vision, dental, medical plans, life insurance, 401k match, and employee assistance program.
• Opportunities for growth, leadership development, continued education, and internal advancement.
• Inclusive culture with employee resource groups, recognition programs, and awards.