City Manager - Director of Operations, Airport

About the role

Avis Budget Group is hiring a City Manager for Denver International Airport. The role leads, manages and develops the assigned city to operational excellence, financial profitability and sustained growth, with full accountability for operations, fleet, people, customer experience and financial results, including fleet utilization and asset productivity. It also acts as the fleet command leader and the main owner of the Compass platform.

Key responsibilities

• Lead, manage and develop the city, set monthly performance goals and forecast, budget and manage key financial drivers such as revenue, utilization and fleet mix.
• Direct fleet distribution, oversee maintenance, repair and reconditioning, and evaluate inventories to maintain the right fleet mix and age profile.
• Analyze DOR and operational reports to improve utilization, return on investment and fleet velocity.
• Serve as the primary Compass owner: ensure accurate, consistent use of Compass reporting, use it to track vehicle location, condition and dwell time, and optimize lot flow and dwell time.
• Lead lot flow strategy, run operational assessments and recommend Compass enhancements.
• Act as a change agent for Compass, supporting training, communication and adoption across the city.
• Hire, lead, coach and evaluate staff, implement HR policies and build a culture of accountability and customer focus.
• Partner with Corporate Sales and Marketing, work with local business and government groups, and ensure quality assurance and compliance.

Required profile

• Bachelor's degree in Business or a related field (or equivalent education, training and experience).
• Five or more years of operations and sales experience, with at least one year in a supervisory role; vehicle rental or related industry experience strongly preferred.
• Valid driver's license and acceptable driving record.

Required skills

• General business acumen and ability to lead multiple locations and complex operations.
• Ability to lead through change and adopt new tools and processes.
• Analytical and organizational skills, with strong communication, presentation and interpersonal abilities.
• Demonstrated coaching and people leadership in a multi-location environment.

What we offer

• Annual salary range of $118,000-$144,000, depending on geography, skills, education and experience.
• Medical, dental, vision, life and disability insurance, plus optional group legal, identity theft, accident insurance, FSA and additional life coverage.
• 401(k) with company match, comprehensive training and employee assistance program.
• Employee discounts on Avis/Budget cars and clear career paths.