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Certified Trainer

Levain Bakery · New York

Onsite 🇬🇧 English

Job description

About the role

Levain Bakery is seeking a Certified Trainer to lead all training and coaching activities across its bakeries. As a brand ambassador, you will ensure every team member delivers the high‑quality products and customer experience that define Levain.

Key responsibilities

  • Deliver comprehensive training programs using Levain’s MIX training system.
  • Coach staff on product knowledge, bakery procedures, and customer service standards.
  • Maintain open, timely communication with team members and management.
  • Stay up‑to‑date on new products, promotions, and operational changes.
  • Identify training gaps and proactively develop solutions.

Required profile

  • People‑forward attitude with exceptional customer service skills.
  • Proactive, empathetic, and strong communication abilities.
  • Team‑oriented, positive, and adaptable in a fast‑paced environment.
  • Reliable, punctual, and able to remain calm under pressure.
  • Detail‑oriented and committed to embodying Levain’s core values.

Required skills

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    Published 3 months ago

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    Levain Bakery

    New York