Case Processing Assistant - Immigration

About the role

The Quiroga Law Office PLLC, an immigration law firm founded in 2009, is hiring a full-time Case Processing Assistant to work remotely from home. The role supports immigration case preparation by working with clients, reviewing information and documentation, drafting case documents and keeping case files accurate and complete. Pay is USD $1,200 per month, Monday to Friday, 8:00 AM to 5:00 PM Pacific Time.

Key responsibilities

• Conduct introductory client calls and document interactions.
• Review client information, identify inconsistencies and collect missing documentation.
• Draft letters, forms, declarations, briefs and other case documents for attorney review.
• Assemble, review and maintain complete and accurate case packets.
• Prepare briefs and documentation for interviews and signature appointments.
• Provide regular client updates and respond to inquiries through approved channels.
• Maintain case notes, follow-ups, deadlines and information in the firm's system.
• Coordinate document processing and agency inquiries with internal teams and escalate complex issues.
• Provide English-Spanish interpretation as needed while following confidentiality and quality standards.

Required profile

• Bachelor's degree in Law, Political Science, International Relations, Government, Business Administration or a related field, or completion of all academic requirements for graduation.
• Advanced English (C1 or higher) in speaking and writing, with strong grammar and reading comprehension.
• Fluency in Spanish and clear, respectful, professional client communication.
• Ability to draft well-structured documents, compare information across sources and spot missing or inconsistent details.
• Strong attention to detail, organization and follow-through; preferred experience in bilingual customer service, research, administrative support or document review.

Required skills

• Proficiency in Microsoft Office and ability to learn digital systems and follow procedures.
• Computer: Windows 11 or later, 16 GB RAM, modern processor, stable internet connection.

What we offer

• Paid training, paid time off and vacation that increase with tenure, and paid holidays.
• Recognition programs and opportunities for professional growth.
• Fully remote work with a consistent weekday schedule and weekends off.