Business Development Representative - Retail

About the role

Flip is looking for a Business Development Representative to join its Retail Go‑to‑Market team in Brooklyn. You will be a key driver of customer acquisition, generating outbound leads and securing meetings with enterprise and mid‑market retail brands that rely on Flip’s Voice AI solutions.

Key responsibilities

• Identify and engage high‑value prospects across the retail sector, creating a pipeline of qualified leads.
• Conduct dynamic sales conversations, tailoring pitches from complex strategic discussions to fast‑moving wins.
• Collaborate closely with Sales, Customer Success, Marketing, Product, and Engineering to align on opportunities and long‑term market strategy.
• Track and report on outreach activities, meeting outcomes, and pipeline health to the Business Development Manager.
• Continuously improve outreach tactics and contribute ideas that accelerate Flip’s market leadership.

Required profile

• Strong relationship‑building skills with a proven ability to turn conversations into business opportunities.
• Adaptable and comfortable working in a fast‑paced startup environment.
• Self‑motivated, goal‑oriented, and eager to break into new market spaces.
• Detail‑oriented with a focus on delivering high‑quality results.
• Strategic communicator who can articulate value propositions clearly.

Required skills