Business Analyst - Cyber Security (CyberArk/PAM)

About the role

Capco is looking for a Business Analyst for its Cyber Security practice in Dallas, Texas, working on Privileged Access Management (PAM) transformation projects for financial services and energy clients. The role bridges business needs with secure identity and access management solutions, improving governance, operational efficiency and risk management. It is a permanent position with a hybrid setup.

Key responsibilities

• Facilitate stakeholder workshops to capture, analyze and document current and future state PAM processes and business requirements
• Develop business requirements documents (BRDs), functional specifications, user stories and process documentation
• Work with security, infrastructure, application and business teams on application onboarding, solution design and implementation
• Coordinate testing, including User Acceptance Testing (UAT), and support deployment and adoption of PAM capabilities
• Produce project deliverables, status reports, presentations and stakeholder communications aligned with business objectives

Required profile

• 2+ years of experience as a Business Analyst, ideally in cybersecurity, identity management or enterprise technology
• Experience gathering, analyzing and documenting business, functional and data requirements while managing stakeholder expectations
• Strong facilitation, communication and presentation skills with business and technical audiences
• Experience supporting Agile project delivery
• Experience supporting PAM initiatives, including process analysis, application onboarding, testing coordination and adoption

Required skills

• JIRA, Confluence, Microsoft Excel and PowerPoint
• Bonus: CyberArk or other PAM platforms, privileged account discovery, credential vaulting, Privileged Session Management (PSM), least privilege, just-in-time access, IAM and compliance knowledge

What we offer

• Medical, dental and vision coverage
• 401(k) with employer match
• Paid parental leave and dependent care support
• Tuition and wellness reimbursement programs
• Employee discount platforms and commuter benefits