Business Analyst – Business & Technology Alignment
Global Payments · Rochester
Job description
About the role
Global Payments is seeking a Business Analyst to join its Business & Technology Alignment team in Rochester, NY. You will work closely with end‑users, programmers, and test analysts to translate business needs into automated system solutions.
Key responsibilities
- Analyze business requests and define automated system scope and objectives.
- Configure system settings, plan business design, and assist with integration and acceptance testing.
- Create detailed system specifications, logical flowcharts, and screen definitions.
- Develop documentation such as bulletins, manuals, and application design layouts.
- Support issue resolution across multiple systems and coordinate client training sessions.
- Maintain ongoing communication with end‑users to ensure solutions meet expectations.
Required profile
- Ability to build working relationships with clients, programmers, and test analysts.
- Experience in analyzing, designing, configuring, testing, and maintaining systems.
- Strong documentation skills for requirements, reports, and implementation plans.
- Basic knowledge of system modules, screen design, and database structures.
- Effective coordination of client meetings and feedback loops.
Required skills
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Published 2 hours ago
Expires 1 month from now
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Global Payments
Rochester
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