Brand General Manager (Enterprise Account)

About the role

Presto, a Voice AI company for restaurant drive-thrus, is looking for a Brand General Manager to take full ownership of one of its key enterprise brand accounts and scale it from about $500K ARR to $50M+. The role combines enterprise selling, customer experience ownership and product delivery, leads a cross-functional team and works closely with a Forward Deployed AI Product Builder. It is based in the Atlanta area, with travel to franchise markets required.

Key responsibilities

• Own the customer experience across every store and order, track metrics such as accuracy, speed of service, guest satisfaction and escalation rates, and turn insights into product improvements
• Own the full sales cycle: build pipeline, negotiate terms, close expansion agreements and renewals, and sequence rollouts from pilot to full-fleet deployment
• Own the product roadmap for the brand, ensure new features are adopted and kept up to date, and act as the voice of the customer inside Presto
• Lead a cross-functional team of engineering, product, deployment operations and support, and build trust with corporate leadership, franchise operators and regional managers
• Contribute to the shared playbook for Brand GMs and help refine go-to-market strategy

Required profile

• 4-5+ years in high-performance business roles such as management consulting, founder/operator experience, enterprise sales, business development or general management at a high-growth technology company
• Builder's mentality with proven results, and a founder-like approach to enterprise expansion
• Strategic selling ability, including navigating corporate buying committees and building a pipeline within a single account
• Ability to lead cross-functional teams through influence, with strong analytical and communication skills
• Genuine interest in AI and technology, able to explain the product even without a technical background

Nice to have

• MBA or equivalent analytical training
• Restaurant, QSR, franchise or multi-unit retail experience
• Background in AI, SaaS or enterprise go-to-market, and usage-based pricing
• Track record of growing an account to $10M+ ARR
• Familiarity with franchise models and deploying technology in distributed physical environments

What we offer

• OTE of approximately $140,000-$180,000 plus equity
• Medical, dental and vision insurance, 401(k) and paid time off for U.S.-based employees